Terms and conditions:

When booking a session, you agree to these terms of service upon paying your booking retainer fee. Any trade work agreed to by the photographer and another vendor is subject to these terms and conditions.

About shooting and delivery process:
- pre-shoot consultation via email, phone, virtual or in person meeting about your need and of us to learn about each other
- you decided to book
- set a date and confirm your booking with a paid deposit (deposit is non-refundable)
- signing contract, permission, and/or release as needed
- agree the terms on this page
- shoot day
- post-production of your photos (turn-around time will be outlined to your photo session)
- receive a link for downloading your edited digital photos

Deliverable
Digital storage is expensive and the amount of time to archive images cost time and energy. When you pass your selection period (2 weeks of the photography session) or download your photos (2 weeks after the sending date), it is possible to retrieve them in 12 months period with a $100 charge.

Your images will be available to view online for 4 weeks for selecting. In exceptional circumstances I will upload them again for an additional one week, for which a $100 administration fee will be charged. It is your responsibility download your digital photos and store them properly after delivery.

Your photograph is available to order from for up to 6 months after the date of the online selection. After post-production of your chosen photos and no instant request for alternation such as adjusting file size or editing, the photos will be archived up to 6 months and then discarded.

Purchased vouchers need to make an advanced appointment for scheduling shooting date. Reschedule is not permitted and occurs a reschedule fee. Vouchers are valid for 12 months from the date of purchase and are non-refundable.

Cancellations and postponements:
All package costs are as stated at the time of booking & will remain once the booking is confirmed. Upon your purchase, Wen Photography will reserve the time and date agreed upon, and will not make other reservations for that time and date. A 50% retainer fee is due to hold your session date. This fee is non-refundable. The remaining balance is due the date of your session. If you cancel your retainer is forfeited and may not be applied to another session. If you do not cancel and the photographer arrives at the location of the session you will be responsible for paying the remaining 50% balance.

Reschedules:
A client who cancels and reschedules a shoot will be charged $100 fee, less than 7 days window need to re-pay deposit for scheduling a new appointment. Exception applied for the health emergency. If you are ill on the date of the shoot please contact Wen Photography as soon as possible to notify us of re-scheduling your appointment.

Location and cost:
Outside the radius of 10 miles of zip code 11355 will cost extra ($50 applied for an additional 2 miles; $100 for an additional 4 miles., etc).
At-home or on-site sessions are available with an extra charge of $50 to $100 in NYC. The fee covers the time and works to move the studio’s props, camera gear, and professional lights upon to request.

Copyright, reproductions and exclusivity:
Wen Photography owns the copyright to all images created during the Session and shall have the exclusive right to make reproductions. The Photographer maintains the right to make reproductions for the Client or for the Photographer’s portfolio, self-promotions on social media and marketing literature, entry in photographic contests or art exhibitions, editorial use, or for display within or on the outside of the Photographer’s studio. The RAW photos are subject to the copyright of the photographer which won't be released and also a part of professionalism. All the preview photos are delivered with color correction, basic toning and cropping adjustment. You need sign the Model Release Form before your photoshoot.

Client acknowledges that Photographer is the Author of the Image(s) and also the first and sole owner of all copyrights of the Image(s). The Image(s) and all copyrights remain the exclusive property of Photographer without limitation. All usage rights to the Image(s) specifically granted by Photographer to Client appear on the reverse side of this Agreement.

IMAGES ARE LICENSED FOR SPECIFIC USE(S) AND ARE NOT SOLD.
Client understands and agrees that it is not buying the Image(s) but is paying only for a license to use the Image(s) as specified on this Agreement. Note that buying the copyright to the Image(s) will always be much more expensive than any licensing fee. The term of license begins from the date Photographer receives full payment of invoice and upon delivery of images.

Unless otherwise agreed, any rights granted are always non-exclusive, non-sub-licensable and non-transferable. Any Image(s) may not be used in a logo, corporate identity, trademark or other service mark. The use of any Image(s) by Client will not constitute a work of joint authorship. Copyright metadata contained within any digital file may not be altered, or removed, without the express consent of Photographer.

Unless otherwise agreed, Photographer retains the right to use the Image(s) for her self-promotion. If the client is adamant about NOT having any images what so ever online and does not want to compromise, and still wants to use Wen Photography services, a privacy fee applies for the potential loss of income because Wen Photography cannot use the images online to showcase work, get new clients, share with vendors or the venue to get referrals, and more.

Artistic Style:
Client acknowledges that she/he has viewed examples of previous work and is satisfied with the overall style of photography that is presented. Client understands that differences in locations, subjects and lighting allow for variations in the final outcome of the Session. There is no knowing what photos will be produced from this endeavor simply because this is an event in the future. Photographer reserves the right to artistically interpret how to photograph a scene. This may mean that some shots are color and some may be black and white.

Requested Coverage:
Wen Photography will honor requested photographs but does not guarantee any specific photographs.

Cooperation and Physical Liability:
All parties agree to cheerful cooperation and communication for the best possible result within the definition of this Assignment. Photographer is not responsible for missed images due to any individual’s failure to appear or cooperate during the Assignment. If there is any threat to the Photographer or their equipment by any subject, Photographer reserves the right to end coverage immediately with no further liability to finish the Assignment, with no refunds given. Additionally, Client is responsible for their own conduct and the conduct of all participants in the Session. Any damage to equipment or studio components caused by the Client are the sole financial responsibility of the Client. Client agrees to hold Photographer harmless for any injuries or damages sustained preceding, during, and immediately following the Assignment.

FAQ

What is basic-edit?
- Basic-edit refers standard image retouching and enhancement including color correction, exposure and white balance adjustment.
- Pre-edit is not equal to photoshopping, which refers reshape-body, manipulate skin/face/hair, remove or add objects in the scene, etc. Photoshopping is not included of basic-edit process.

What is the turn-around time?
- In general portrait sessions, you will receive all the lightly retouched photo selection within 2 week from your shooting day of genral portrait. This including filter the blinks, blurs, color correction, etc. All the images in this selection will be treated with a basic retouching of cropping, color correcting and ready to print. After your selection, the detailed retouched photos will be delivered within another 2-4 weeks.

What if I want to order more images after the first viewing?
- If you wish to purchase more images in the future, your photography session is available to order from for up to 6 months after the date of your session.

Can I get RAW unedited photos?
- The short answer is no. As a photographer I value my art, and I want to give my clients the full experience I know they’ll love, including my editing style. An unedited RAW file does not meet my standard of excellence and an unfinished product. But just know that there is almost never a photo that we took that I don't deliver! I will go through all the photos and delete a lot of the duplicates, blurry, or badly exposed images and whatever is left are the ones I deliver! I spend hours or even days to retouch your photos in a way that reflects your style and gives my clients incredible images they’ll remember forever. By hiring a photographer and then asking them to deliver their work unfinished, half complete, you aren’t receiving the service they intended. You are hiring me because you trust me and like my style, editing is part of the component.

Can I copy the photographs I have purchased?
- Wen Photography retains full copyright of all images taken at your photographic session, which means it is a criminal offense to copy, scan, photocopy, reproduce, or email any of the images purchased unless you have paid for digital files and have a license to print.

What if I want my photos on the same day of the shooting?
- Same day delivery is available with a rushing fee upon request.

What if I want to add a person to my shooting session?
- There is a fixed number of person included in each package. $100 for each additional person.

Can I change outfits during the session? Do you provide costumes and styling?
- Yes! You can change as many outfits as you needed in the allotted time. To consider sanitation and safety measurements during Covid-19, the studio doesn’t provide any costume. Makeup and styling are available with charge.

Can you duplicate an image exactly the way I want?
- I welcome any ideas, examples, inspirations bring in. I will try the best to meet the expectation. The client must take concern and understand that every photographer has a different style and approach to meet their aesthetic standards, please see the work examples on wenphoto.net before booking. More so, hire a photographer who’s style you DO love!

How many photos will be edited?
- You will review all the pre-edited photos from your private online gallery and choose your favorites for further editing. You will receive high-resolution and detail-edited photos from your selection for downloading.

About retouching:
- Good retouching is indefatigable and endless. When you hiring me you admitted my editing style. I offer one revision as your request for each image.

- Each package comes with a fixed number of retouched images. Extra retouched photographs are available for purchase. I prefer retouching to look natural. Your headshot will always get a general complexion smoothing, teeth whitening and gentle under eye lightening if needed. I am happy to hide double chins and extra weight, and whiten teeth or improve the overall appearance of your hair upon request. Body sculpting is available at an extra charge. I'd love to make you look your absolute best while still looking like yourself.

- The retouch of at-home or on-location portrait sessions excludes removing any subjects in the scene. For example, I won't remove a closet that behinds the figure.

About photo delivery:
Your photography session is available to order from for up to 6 months after the date of your session. If there is no instant request for alternation such as adjusting file size or editing, the project is assumed completed and will be archived up to 6 months.

Wen Photography reserves the right to change the Terms from time to time without notice to you. You acknowledge and agree that it is your responsibility to review these Terms periodically to familiarize yourself with any modifications.